FAQ

What is the shelf life or expiration of Bedrock products?

Bedrock products are best used within within 12 months. We recommend storing our products in a cool, dry place to preserve quality. 

Are your products 100% vegan?

Yes, all Bedrock products are 100% vegan, cruelty-free, gluten-free & preservative-free. No formaldehyde, silicone, parabens, gluten or artificial scents or fragrances are used.

Are your products safe for babies? Safe during pregnancy or nursing?

We love our botanical blends but advise you consult with your doctor whether our products may be right for you. Bedrock products are cosmetic only. 

Where are Bedrock products made?

Products are made in our USA manufacturing facility, and then sent to Seattle, WA where we package them up with love to our customers. Our USA manufacturing lab has a seven-day quality assurance process to verify consistency in color, viscosity, scent, and pH. We require a certificate of analysis and a safety data sheet on every ingredient. Our USDA certified organic ingredients are quarantined in a specific warehouse area to maintain purity.

What makes Bedrock different than other zinc oxide products out there?

Generic zinc products can include methylparaben, cetostearyl alcohol, cetomacrogol 1000, liquid paraffin, mineral oil, white wax or vaseline petrolatum, titanium dioxide, steareth-20, colloidal sulfur, cetyl alcohol, imidazolidinyl urea,  or propylparaben. We include none of those. We also always list the zinc oxide percentage on every product.

Where do you source your materials?

Our priority is to source ingredients from vendors who are fair trade minded, have a sustainability plan, provide non-GMO ingredients, and are conscious of preservation.

Where do you ship to?

The USA and Canada.

What are your delivery options?

All orders ship with USPS. Orders take 1-2 business days to process, and then the delivery window begins. USA orders ship standard.

What is your return policy?

We want you to love our products. If you aren't satisfied, please email hello@bedrockskin.com and we'll resolve it.